Last updated October 20, 2026
Data Deletion
You can disconnect Instagram and request deletion of your OpenReply account and associated data.
Disconnect Instagram
OpenReply removes the stored Instagram connection when you disconnect the account from Settings. This also stops the associated campaigns.
Request account deletion
To request deletion of your OpenReply account, workspace data, campaigns, webhook payloads, delivery logs, and encrypted Instagram connection, contact the support email configured for this service with the account email used to sign in. We will verify ownership and remove the data unless retention is required by law or for security records.